This document was assembled with input from many of the world’s leading smart city practitioners – the members and advisors of the Smart Cities Council. It will help you create a vision for the future of your own city. Equally important, it will help you build an action plan to get to that better future.
Cities everywhere are challenged by congestion, pollution, crime, aging infrastructure, falling budgets and many other issues. They need new strategies and new technologies to address those challenges. Smart technology is a key piece of the solution. But smart city projects come with price tags.
This report seeks to highlight examples where councils have used technology and digital tools and approaches in ways that clearly demonstrate an impact both in terms of improved outcomes for citizens and financial savings. There are nearly 50 such examples in this report, where ‘digital’ or technological innovation has been successfully combined with the intelligent use of customer insight and other complementary approaches such as demand management, lean and systems thinking and collaborative procurement.
