Title: Creating a data platform to improve the quality of public services delivery in Galle Municipality, Sri Lanka
Location: Galle, Sri Lanka
Categories: None
Population: 100,000 | HDI: 0.757 | Annual budget: None | Expenditure per capita: None | Source of the socio-economic indicators: None

Date Published: May 7, 2018, 1:58 p.m.


he first stage of the project aimed to gather all the data of Galle city from both public and private sectors. The data has been sorted out through an internal system and a hot line has been set up to help citizens with any issues they may faced. The data platform is the first collection data system of his kind in Galle and the municipality is currently also upgrading its website. Through this website, citizens will be able to quickly access city data and services online at any time. The hot line is reachable through mail or phone and provides users with assistance for any kind of services within very short time. In the meantime, the municipality collected most of the citizens email addresses to send them all the important information, alerts and notifications. This first attempt was well received and it’s a step forward toward more transparent and accountable government. The minutes of standing committee meetings have also been shared to the public so that citizens could be aware of the latest regulations of the city.Project area: Galle Municipal Council area Population size: 271156

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