Title: Municipal fleet management with ZipCar - Chicago, USA
Location: Chicago, IL, USA
Categories: Case study
Population: 2,700,000 | HDI: 0.0 | Annual budget: None | Expenditure per capita: None | Source of the socio-economic indicators: None

Date Published: Aug. 1, 2017, 10:19 p.m.


his case study shows how besides offering incentives to private car-sharing initiatives to improve citizen mobility, local governments can also adapt car-sharing programs to their vehicle fleet management program. Traditional government vehicle fleet management plans are often resource-heavy and costly, and prone to misuse and underutilization. To address this difficulty, local governments have been collaborating with car-sharing companies to improve their fleet management services. This case study presents the experience of the city of Chicago has worked with ZipCar and its FastFleet programme to reduce cost in the municipal fleet management. Since 2011, the City of Chicago has been using car sharing (Zipcar) and car pooling (FastFleet 2011-2018, Merchants Fleet / Keaz 2018-) to reduce the number of City-owned vehicles that are used for administrative purposes. Car sharing allows the City to use vehicles alongside the public, at reduced rates. The main challenge has been changing the culture of having dedicated vehicles for personnel. Car pooling allows drivers to share city vehicles as needed. It is especially useful when car sharing’s geographical and versatility limitations cannot meet a need (examples – locations away from downtown, and the need for cargo vans and pickup trucks).

Project area

Population size

Main stakeholders

Project duration

Zipcar programs for municipal fleet management

Expected benefits

City of Chicago & Zipcar program

Financial information


Challenges and recommendations

Lessons learned / transferability