Name: SAP Industry Business Unit Public Services, Germany
Location: Berlin, Germany
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Date Published: Aug. 2, 2017, 4 p.m.


With solutions from SAP, you can launch new government services, engage citizens, improve postal delivery, ensure public safety, and sustain your constituencies in the face of decreasing budgets.

SAP Labs are R&D locations that develop and improve SAP core products. Strategically located in high-tech clusters around the globe, each SAP Lab reflects SAP’s culture of diversity and innovation. With 20 Labs in 17 countries, SAP Labs drive thought leadership globally as well as in their local ecosystems, allowing SAP to innovate, grow, and succeed.

Transforming Government through Digital  Best PracticesGovernment’s mission is to protect the community, provide services, and help the economy prosper. However, many governments are not fulfilling that mission. Citizens can’t engage with government in the ways they expect, government employees can’t adequately engage with their organizations, nor can government leaders effectively manage their bureaucracies.As a result, trust in government is at all-time lows. Most governments have not kept up with the rapid pace of digital progress in the private sector. 

According to the U.S. Government Accountability Office, 76% of the federal IT budget goes toward just maintaining legacy systems.In the public sector, technology has become inseparably interwoven with public policy. Agencies that do not rapidly adjust to technological advances cannot achieve their policy objectives. SAP uses cutting edge technology including analytics, in-memory computing and the cloud, as well as citizen engagement practices like design thinking to solve the most difficult challenges in the public sector.SAP already works with more than 15,800 government customers, combining our industry experience and digital technology with their expertise in citizen service. We provide solutions to 58% of United Nations member governments to help improve citizen’s lives.